Shopify AI Commerce Setup

Spin up your ownShopify AIshopping assistant.

Shopify Knowledge Base controls the FAQs AI agents read about your store. Your own assistant goes further: it searches your catalog through Shopify's Storefront Catalog MCP, builds carts through Cart MCP and answers policy questions through Storefront MCP. That part is custom app development.

Knowledge Base

Install the Shopify app, review generated FAQs, and refine the answers AI agents use when shoppers ask about your store.

Catalog and Cart MCP

Connect the assistant to Shopify's Storefront Catalog MCP and Cart MCP, which took over Storefront MCP's product and cart tools in 2026, plus its policy search.

Assistant UI

Ship a clean storefront chat entry point that answers product and policy questions without feeling like a generic widget.

Why this matters now

Shopify gave merchants the FAQ layer and rebuilt its MCP servers. The assistant still needs engineering.

The Shopify Knowledge Base app lets merchants view Shopify-generated FAQs, monitor buyer inquiries, and add custom answers. That helps your store show up more accurately when AI agents ask about products and policies.

Shopify reorganised its MCP servers in 2026. Product search and carts moved from Storefront MCP to the Universal Commerce Protocol servers (Storefront Catalog MCP and Cart MCP), and Shopify deprecated its shop-chat-agent sample app. For anything beyond the built-in Shopify Inbox agent, a store assistant now means a custom app, an LLM provider, an agent profile, and routing across several MCP servers.

New to this? Shopify MCP explained walks through each server, what it does and who it is for.

Included

What we ship

  • Shopify Knowledge Base installation and first-pass FAQ cleanup
  • Custom assistant app built on Shopify's Storefront Catalog MCP and Cart MCP
  • Policy and FAQ answers through Storefront MCP's policy search tool
  • Product, policy, and cart-question routing through the assistant
  • LLM provider wiring using the model stack agreed during scope
  • Starter conversation UI matched to your storefront
  • QA across product discovery, policy questions, cart actions, and checkout handoff
  • Deployment notes, environment setup, and a maintenance handoff

Scope clarity

What is not bundled

  • Monthly LLM/API usage fees
  • Major theme redesigns or unrelated storefront rebuilds
  • Ongoing support after launch unless scoped separately
  • Customer Accounts MCP for signed-in order questions (scoped separately, since it needs a custom domain and protected customer data approval)
  • Custom training pipelines outside Shopify's MCP servers and Knowledge Base flow

We keep this offer tight because speed matters. If your store needs deeper product data cleanup, localization, or custom workflows, we scope that as a second phase.

01

Audit

We review your catalog, policies, existing FAQs, app stack, and shopper-question gaps before code starts.

02

Build

We set up the Shopify app, the Catalog and Cart MCP connections, policy search, assistant routing, and the storefront conversation entry point.

03

Launch

We test real buyer questions, tune answers, document the setup, and hand over a working assistant your team can maintain.

Limited setup offer

Get the assistant built while most stores are still editing FAQs manually.

Send your store URL and we will confirm fit before taking the project. If a custom assistant is not the right move yet, and Shopify Inbox's own agent would do the job, we will say so.

Book 30-min call
Thought Bulb

Claim the Shopify MCP assistant offer. We’ll confirm fit before we take it on.

We Do not sell your data.