Agentmatica for Shopify, a Thought Bulb app

Turn the questions shoppers ask into orders.

Agentmatica is now on the Shopify App Store. It answers shoppers from your store pages and live catalog, shows products as cards, builds the cart with a checkout link and looks up orders. It goes live from your theme editor.

What it does on your store

From a question to a checkout link in one conversation.

Catalog search in plain words

Shoppers ask for "under $50", "in stock" or "wide width" and the agent finds the matching products from your live catalog.

Product cards, cart and checkout link

Matches show as cards with image, price and link. The agent adds the right variant and quantity to the cart and hands over a checkout link.

Order status without a ticket

Guests confirm with an order number and email. Customers signed in to your store are recognised and not asked again.

Order changes, if you allow them

Cancelling unfulfilled orders, changing a shipping address and creating returns are each off by default. They run only for signed-in customers who confirm in the chat.

Answers with a source

Shipping, returns and FAQ pages are indexed, and answers from them link the page they came from. When nothing covers a question, the agent says it doesn't know.

Your rules, and a way in

Private directives set what the agent never says. You can take over any live conversation from the dashboard and hand it back when you're done.

Setup

Install, connect, try it, switch it on.

  1. Step 1

    Install the app

    Install Agentmatica from the Shopify App Store and sign up with your email. No card needed.

  2. Step 2

    Approve the connection

    You land in the dashboard with the store connected. Catalog search, cart, checkout links and order lookup are on.

  3. Step 3

    Try it before it goes live

    Ask it real questions on the Test your chat page in your dashboard. Only you see it.

  4. Step 4

    Switch it on in your theme

    Agentmatica Chat is an app embed in the theme editor. Turn it on, save, and it is live. No theme code.

Free plan

One agent, no card, no time limit

From $29/mo

Paid plans, every feature on every plan

Shopify billing

Billed through your Shopify admin

Questions merchants ask

Is Agentmatica a Thought Bulb product?+

Yes. Thought Bulb builds and runs Agentmatica, alongside our other Shopify apps: TB Bundles, Smart Checkout Widgets and Cart Rocket. Shopify approved the Agentmatica app for the App Store in October 2026.

Do I need to edit my theme code?+

No. The app adds an app embed called Agentmatica Chat that you switch on in the theme editor. A Liquid snippet is available if you would rather place it yourself.

How is it billed?+

When you install from the Shopify App Store, your plan is billed through Shopify and plan changes open Shopify's plan page in your store admin. There is a free plan, and paid plans start at $29 a month.

Can it cancel or change orders?+

Only if you turn it on. Cancelling unfulfilled orders, updating a shipping address and creating returns are each off by default, and they run only for signed-in customers after they confirm in the chat.

Does it work on WooCommerce or other sites?+

Yes. WooCommerce connects through the Agentmatica WordPress plugin with the same catalog and order features. Other sites get the chat through a script tag and answers from their pages, without the cart and order actions.

Can Thought Bulb set it up for us?+

Yes. We connect the store and catalog, write the directives and sales notes with you, set the handoff, and go live. Book a call and we will scope it.

Need something the app does not cover, such as a custom integration with your helpdesk or order system? See custom Shopify app development. Pair it with Smart Checkout Widgets for the checkout side.

Try it on your own store before shoppers see it.

Install from the Shopify App Store, ask it real questions on the Test your chat page, and switch it on in your theme when you are happy with the answers.