Reference

Troubleshooting

Fixes for common setup issues.

The bundle doesn't render

  • Check the bundle is set to Active — drafts never render on the storefront.
  • Confirm targeting matches the product (single product, collection, or all products).
  • Make sure the TB Bundles app embed is enabled under Theme settings → App embeds.
  • Confirm Initialize app ran (discount, cart transform, web pixel). Use Settings → Re-check if any of those are missing.

The discount isn't applied in checkout

  • Verify the bundle was added through the widget, not by adding products individually.
  • Check for conflicting discount codes — Shopify's combination rules may exclude one.
  • Re-save the bundle in the admin to refresh its discount configuration.

Component prices look outdated

Displayed component prices are snapshotted when you save the bundle. Re-save the bundle after changing product prices. Checkout pricing is always live.

Still stuck? Reach us through thoughtbulb.dev — support responses come from the developers who built the app.